Refund policy

NO Returns-Exchanges only

Exchanges

Merchandise can be exchanged that has been postmarked for return within 7 days of your delivery date OR before December 25, 2021, whichever comes first. No exchanges will be accepted after 12/25. Items for exchange must be received at our facility for review, prior to new items being delivered.

Eligible exchanges must be:

unworn, unwashed and like new
in its original packaging
original tags/stickers still attached

Please note: Exchanges will be accepted, but only for the identical item ordered. The cost of exchanging the item(s) will be the sole responsibility of the buyer.

Please email info@Christmas4theculture.com using the subject line, "Order Exchange" for additional details.

Order Change & Cancellation Requests

Our production facility is automated for processing orders as quickly as possible so any request to change or cancel an order must be received prior to entering production. Please email any order changes or cancellations to info@Christmas4theculture.com as soon as possible.

Please note: If the item has already entered into production we will not be able to honor your request.